Payment & Shipping
Payment methods:
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We accept payment by Paynow, Paylah and online credit or debit card.
For Paynow / Paylah, please pay to +65 91292234 and whatsapp the receipt within 3 hours.
Orders will be forfeited for customers who fail to pay within that duration.
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Do note we'll only start doing your order after receiving full payment.
Shipping methods:
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Upon order confirmation, please allow 1-3 working days for your order to be processed.
FREE
Self-collection
Self-collection is available at Bukit Batok, Woodlands and Ang Mo Kio.
FREE
For orders above $170
FREE local delivery or FREE international mailing for all orders above $170.
$3 / $5
Non-trackable / Trackable Mail (Local)
Takes 3 - 10 shipping days* to receive, from the ready date.
$20
Doorstep Delivery (Local)
Choose any date you want to receive, from the ready date.
$7 - $12
Registered Mail (Malaysia)
Trackable. Price depending on item. Takes 7 - 28 shipping days* to receive.
$9 - $18
Registered Mail (Nearby Countries)
Trackable. Price depending on item. Takes 10 - 28 shipping days* to receive.
$12 - $20
Registered Mail (Rest of the World)
Trackable. Price depending on item. Takes 10 - 28 shipping days* to receive.
Please take note:
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All prices stated above are in Singapore Dollar (SGD).
International registered mail prices varies according to country, order weight, etc.
All international mail are mailed via Qxpress or SingPost Registered Airmail and they are trackable. (tracking number will be sent to you)
Any return mail received due to customer's negligence when providing us the address will be mailed out with additional charges.
We are not responsible for any forms of damages to the product during the mailing process, but we'll always ensure proper protection of the product (eg. bubblewrap) before mailing it out.
We are not responsible if your package gets delayed in customs.
You may have to pay custom fees and or duties which are set by your government and are the responsibility of the buyer.
It is illegal for us to pay those fees for you or alter any of your order information.
We do not accept returns, exchanges or refunds unless it's a manufacturing error or our mistake.
If so, please whatsapp us with your order number and photos as proof, which we will review it on a case-by-case basis.
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*Shipping days exclude weekends and public holidays.
*Longer mailing duration is expected during pandemic or festive seasons.