GIF Polaroid / Magic Frame / LetterFrame orders closes bi-weekly Monday, 12pm. Everything else closes every Thursday, 12pm. Self-collection / Delivery = Earliest coming weekend Normal / Registered / International Mailing = Ship out on Monday Different products have various lead times. Please allow additional lead time during festive periods.

Simply head to Shop and checkout your orders! If you're looking for something which isn't in our website, please whatsapp us (+65 92991456 / 91292234)

If you want all your orders to be of the same design and customization, simply increase the "Quantity" box before adding to cart! If you want all your orders to be different, you got to add to cart one by one separately! For bulk orders above 5pcs, do contact us directly for a special price!

Yes! Rush order is available for most of our products. Do note that rush orders do not affect the shipping duration and are not inclusive of weekends / PH.

Simply click on the "Whatsapp / Telegram" link in the check-out page or after completing your payment!

Film Album - 7/10 frames Film Jar - 20 frames Each frame can fit either 1 landscape photo or 2 portrait photos. GIF Polaroid - 2-in-1 can have 2 portrait photos, 3-in-1 can have 3 portrait photos.

After checking out your order, we'll send an artwork to you for confirmation 1-3 working days later. We'll inform you the earliest estimated date your order will be ready and the address for self-collection.

After checking out and paying for your item(s), just whatsapp us! We'll try our best to fulfill your order as soon as possible! We only allow rush orders only for certain products, there will be a "Rush Order" option in their individual product pages! For more info, please contact us.

We prefer files in JPEG, PNG, PSD and AI for your orders to be in the best quality. For videos, MP4 format is preferred.

Sure, just whatsapp us whatever is on your mind and we'll handle the rest!

Simply click on the Whatsapp / Telegram button in the checkout page to send us your design!

Yes, we'll send an artwork to you for confirmation in 1-3 working days after you've placed your order!

Here's three tips we always recommend our customers: 1. Upload high resolution images 2. Choose portriat orientation photos 3. Pick the "2-in-1" option for the best transition

Local (SG) customers: PayNow / Paylah / Bank transfer / Cash Overseas customers: Online Credit / Debit card / PayPal For cash payment, you can pay to our locations (Bukit Batok, Woodlands and Ang Mo Kio) Do note that we'll only start doing your order after receiving full payment.

Please PayNow / Paylah to + 65 91292234 and whatsapp the receipt within 3 hours. Orders will be forefeitted for customers who fail to pay within that duration.

You can find us at our various locations (Bukit Batok, Woodlands and Ang Mo Kio) and pass us your payment! We'll only start doing your order after receiving full payment. Do note that Ang Mo Kio location is only available on weekdays, 8-5.30pm.

No, we only accept full payment before we start processing your order!

Unfortunately, we do not accept cash on delivery. We can only accept full payment before we start processing your orders!

For overseas customers, you can make online payment via credit / debit card. After placing order, an invoice will be emailed to you for online card payment.

All our products are priced in Singapore Dollars. (SGD) For overseas customers, to change to your currency: Desktop: Click on currency at the header Mobile: Click on menu > SGD > your currency If you can't find your currency, you can Google convert from SGD.

For online payment via Credit / Debit cards, please note that in the case of a refund, a 5% fee will be deducted from the amount refunded back to you.

Trackable Mail (Local): 3-5 shipping days Non-trackable Mail (Local): 3-14 shipping days Registered Mail (International): 7-28* shipping days *Mailing duration varies according to countries. Longer durations are expected during pandemic / festive seasons.

All international shipping rates stated in our "Payment & Delivery" page vary according to the country and order weight. The further your country (eg. United Kingdom) is from our local shop, the higher the mailing cost. Purchasing more items will increase the weight of the package, thus higher the mailing cost too. However we provide FREE international shipping for all orders above $170!

We usually recommend all our customers to opt for Self-collection / Delivery as your order will always be in safe hands! For all mailing options (Normal/ Registered/ International Registered), we'll always protect your order well with pouch/box, bubble wrap and styrofoam casing* inside the package, so not to worry. (photo proof can be provided upon request) *Styrofoam casing only applies to Film Jars.

We're based online and we only accept orders through our website!

Yes, we do self-collection at Bukit Batok, Woodlands and Ang Mo Kio* at different available time-slots! Just let us know which location is convenient for you. For more information, please click on the footer links. *Ang Mo Kio self-collection only available on weekdays

We don't offer express shipping as it is very costly. (est. < SGD120+) For customers who're interested, we can enquire on the details for you. Do note that express shipping do not affect the production lead time.

Yes, we do offer delivery services to your convenience according to our schedule. You can enjoy FREE delivery (local) for all orders above $170.

Yes! Only for customers who opt registered mailing (local/international), which a tracking number will be sent to you upon request. Normal mailings are not trackable.

Neighbouring countries in Asia like China, Taiwan, Hong Kong, Macau, Philippines, South Korea, Indonesia and Vietnam. Customers from Malaysia get to enjoy a cheaper price for international mailing. For all other countries, they'll be classified under "Rest of the World".

Our Film Jar are made of glass, therefore it is fragile if not handed carefully. We are not responsible for any forms of damages to the product during the mailing process, thus we'd recommend self-collection or delivery.

1. Simply hold the body of the canister with one hand ​ 2. Use the other hand to turn the "knob" at the top ​ 3. Turn it in an anti-clockwise direction ​ Make sure your hand doesn't obstruct the film when its winded in! Visit our Product Info page for video explanation.

To avoid any inconvenience, if you have any preference in the order of how you want your photos to be printed out, please label each photo individually or send us your photos in sequence. It's troublesome for us to keep changing the photo arrangements as we've many customers to attend to! Thanks for your understanding.

Sure, we respect every customer's privacy! If you do not want pictures of your order to be published onto our social media platforms or website or for any advertisement purposes, just let us know when you check out your order or just whatsapp us will do! If not we'll assume as you're okay with your photos to be used for our advertisement purposes.

Do whatsapp us immediately and we'll verify the issue! If it's: 1. A manufacturing error, we'll provide you with a 1-for-1 replacement. 2. Your mistake for failing to provide accurate details, we'll charge a fee for replacement. Please check the confirmation artwork carefully before confirming! Do note that replacement will not be available immediately.

Unfortunately, we're not liable for damages incurred during the mailing process (Normal / Registered mailing). We recommend our customers to opt for self-collection or delivery to ensure your that order is in good hands!

Unfortunately, our Film Albums does not have the auto-rewind mechanism feature at the moment. We're still in the midst of researching on this feature.

You get to save your contact information, addresses, payment methods securely with us for faster check-out process in future! There'll occasionally be member exclusive deals too! Unfortunately, there is currently no member rewards program, we're still working on it!

Our influencers get to enjoy free gifts, a unique promo code and exclusive deals! You can apply through the application form in the Influencers page found at "Join Us" section at the footer. Do note that interested applicants are subjected to approval.

Unfortunately, you can't apply to be a partner with us as they're invited to join the team by us. If you have a passion in the gift industry and would love to express your love and skills by helping us, do contact us through whatsapp or email!